Papa Johns Pizza

I ordered a pizza for delivery, received breadsticks. I tried to call to get it fixed, and no one answered the phone. I decided to show up in person. When i arrived, they were going to remake my pizza but not credit me delivery, service charge, or tip. I asked for some sort of compensation, and the only option was a refund. That is terrible customer service. Their response to not answering the phone was they were busy. Do not come to this location.

This is the best location in Indy with the nicest staff!

The pizza was not cut, and it was not cooked all the way.I was at this location 12/16/2023 at 3:30 pm. The two gentlemen working the store need to be retrained. Worst pizza I've ever had.

They lost my pickup order and then tried to give me one of my pizzas and some elses breadsticks after they took the label off of it. They said I could either take half of my order or wait 30 mins to remake the missing pizzas. I told them I wanted my food and a refund after being there for 20 mins. Instead the manager had some choice words, cancelled my order and then tried to fight me.

Will never order from Pappas Johns again. Its understandable to have an off day, but eveytime we order, we consistently do not receive items we ordered and paid for. NEVER AGAIN.

2.5 hrs and this is the pizza they delivered to me. The people on the app were not helpful. Ive ordered 3 times from this papa and they screwed up every time. New experience. Ordered 2 pies. Missing toppings on 1. Missing sauce on the other. Delivery was super fast and friendly.

The person who delivered the pizza was very rude and responded rudely last time ordering and it’s the fact that the pizza guy was arguing with kids that literally didn’t do anything to him

Ordered a stuffed crust pizza with extra cheese and they NAILED IT! My kids (5f and 9m) said this is their "FAVORITE PIZZA EVER!" They said they want this pizza every time now.