We always receive our order on time and fresh. Tonight they went the extra mile - our birthday boy requested breadsticks after I already placed the order online. The employee assisted me in adding the item to yhe order and we still received the order on time. Thanks for helping make the birthday celebration complete.
This location is a complete dumpster fire. We ordered pizza online an hour before we wanted to pick it up. I showed up a few minutes after the time it was supposed to be ready and was told it’s on the bake line and would be another 15 minutes before it would be ready. I went back 15 minutes later and the person at the counter started with, “well, you see…” I get it…so you basically lied to me. When I asked for my money back, the manager came around and instead of saying, “I’m sorry…” she was rude and combative. A gentleman who was standing next to me at the counter said people ordered pizzas 2 hours ago and they still weren’t ready. Needless to say I will never be back.
This location always delivers our food fresh and hot and always gets the order right. It was delicious!
Forgot half my order. Then said we'll we will credit what we did not send.
Please start tape sealing your GrubSouth pizza boxes for delivery. You're risking you're customer's lives out here!
..square cut has been requested and it appears this request cannot ever be honored (the last few times this request has been ignored)…in addition to the “extra cheese” request which customers pay for in advance…Papa Johns, please train your employees to understand the importance of requests. Details matter.
An employee with green hair was openly and visibly preparing food without any kind of hair restraint. Additionally, because of this, he kept having to adjust his hair to get it out of his face, and every time, went back to preparing (possibly hair-filled) food with bare, unwashed hands.