Papa Johns Pizza

This papa John’s is terrible. The customer service is awful. Young lady answering phone rude. I called papa John’s sent me to call center than the call center said they can’t do my order. They will transfer me to the store. So lady picks up phone says i don’t know why they transferred you we can’t do anything. She had a huge attitude, every time I go up there we have issues with pizza or rude people

Ordered Shaqaroni pizza barely had any pepperoni on the pizza. This was a bad experience but, usually it's good. I don't know what is happening here now. Just hit and miss at all restaurants now. Hope they get it together soon.

Would you pay for this or eat it? Not sure what’s happened to the Winchester Rd location but their pizzas have gotten progressively worse over time. Today was final straw when this garbage of a pizza was delivered to my door. Do yourself a favor and spend your hard earned money elsewhere.

I give up on this place . This Papa John's was the best at one time but now it's awful. The pizza dough is hard and not the original dough. The sauce lack of is not good. The cheese is also awful. Yeah im never ordering from this place again I gave them three tries and it got worse after each one. I hate it came to this but I would rather drive to Hazel Green's Papa John's and get quality food.

My pizza always shows that it’s delivered but when I go look outside it’s not. It usually shows up cold about 10-20 min after showing delivered. You can’t call the store to see if they delivered it at the wrong house because it rings one time and then hangs up. They never have my sauce that I paid for. Every time I go in to pick up my order I have to wait 10 mins because apparently only one person in the store is allowed to hand people their order. My husband went there once after 30min of our order showing delivered and they said the guy came back to pick up more pizza and then was coming back to drop off ours??? They said they added a free pizza to our account but didn’t. I am now currently sitting here waiting on my pizza and it’s been 15 min since it’s showed delivered. It’s upsetting because I love papa John’s but this store needs a lot of work.

Always done within a reasonable time and order is always right! Staff is very friendly as well!

Pizza was fine. Went inside to pick up and the only person apparently allowed to hand me food was on the phone taking an order. She was visibly frustrated with the person on the phone. They accidentally gave me an extra pizza which I took back in.

Pizza aoubds have a big worth having. ...puZa johna is the best and itsbgoos

The pizza was horrible. The crust was chalky , barely any sauce. And I ordered it well done. And it was not even close.This is the second time I went to this location and it was bad. Never again. ️