Papa Johns Pizza

I waited an hour and 15mins to get a cold pizza. I will not order here again. They wouldn't give me another hot pizza and they were very rude !!!

Best pizza

Just stood for 5 minutes while the lady behind the counter finished TWO different personal calls on her cell phone before handing me my pizza that was ready and paid for for pick up, pizza was cold hadn’t been made as ordered and asked for it to be square cut and didn’t even get that! The rudest interaction I have had at a food establishment probably. I believe in treating everyone like they are doing you a favor by waiting on you so try to brighten their day, this woman was just mean and rude and didn’t care that she was doing her job poorly and apparently no one in charge cares either.

The last few times we have ordered from here the pizza is awful. Last time we ordered the pizza had no sauce on it. I didn't even request light sauce. Tonight I ordered the calzone stuffed crust pizza and it was literally regular stuffed. No garlic, no ricotta cheese. We also added garlic parmesan crust on the meats pizza and it looked like they added a parmesan ring right before the crust.... leaving nothing on the crust. And all of our toppings were in the middle of the pizza.

Excessive wait time poor people skills

They let my first DoorDash order get stolen, wouldn't remake it. So I reordered after getting a refund through doordash,then they told the next dasher they wouldn't give him my food or make my food because the first one was stolen. Terrible customer service for a company who just gave away a person's food to somebody else. This is why I never order Papa John's

This is the worst papa John’s made .unprofessional, and they have horrible customer service.. if Brittany still works there ,do not buy from this place . I’ll never spend money here again .. and they called the police on me when I asked for a refund because they were hours late with my order , and had to go to the store because supposedly their phone don’t work .. and they tried to blame it all on my wife not placing the order right … I’m not even married , so I don’t know who she had me confused with .. smh .. if I could give it less stars I would .

The staff were very helpful and knowledgeable in the available items on their menu. They were prompt to deliver my order and the delivery driver was very friendly and helpful. I had forgot to ask for the receipt and he was kind enough to send me a photo with his phone. I can't praise them enough. The pizzas were piping hot and delicious. I will contact them again when I am in the Decatur Alabama area.