Papa Johns Pizza

They use door dash for delivery but have no way of contacting the driver, so when your order gets “lost” they have no way to confirm with the driver whether they mis-delivered the order or not. The “manager” I spoke with (LOL) sounded like he was a 20-year-old kid that had been on the job 5 minutes (aka lying about being the manager). Absolute joke of a business, with mid-tier pizza that’s overpriced. Order elsewhere. Parry’s and several other pizza restaurants have better pizza available for delivery in the castle rock area, anyway.

Pizza arrived on time. Would like to see more toppings but it was good. Our driver was Tamas and he was wonderful. Friendly, quick, and I will definitely be back. I know it got poor reviews before but something seems to be good, maybe Tamas is their lucky star.

$6.50 delivery fee?! Out of your mind.

Placed an online order at 3:45 for pickup at 5. My wife got there on her way home from work at 5:15 and was informed they hadn't even started the order yet but told her they were about to get it started and it should be done by 5:30. At 5:25, she went to double check it would still be ready at 5:30 and the employee argued with her and told her he never said it would be ready then, and that they wouldn't even start it for another 20 minutes. We canceled the order and will never return. After having a similar experience at a Dominoes in town, we were hoping Papa Johns could be our new go-to for quick and easy pizza, but turns out, they're just as bad. Avoid at all costs.