Best pizza's always great from every papa johns
Pizza's have toppings but not at this Papa Johns Hamstead pizza branch.
I made an order on the 30th January. For it to be delivered burnt and bbq sauce poured all over my pizza. I contacted the restaurant to be poorly spoken to regarding my concerns of the order. They told me to contact the customer services as it wasn’t their problem. I asked can they not just collect this pizza and re make this. They declined and continued to tell me ITS NOT THEIR PROBLEM. I rang customer service and they said of course it’s the restaurants problem to sort the issue out. But still no help! I contacted them back where the lady was shouting and swearing at me and cut me off the phone. I made a complaint via the website to still not get a resolution I went to the store. There was a slim small girl with black hair who was EXSTREMELY RUDE. Staying again not her problem. I asked for a manager apparently he was on deliveries. I left my number to be called. Still not been called so I called her back and she was swearing saying the manager said it’s not his problem and he remembers making my pizza (from a week ago) which is absolutely hilarious!!! And that his still on deliveries and doesn’t want to speak to me and I have to deal with that. It’s disgusting NEVER EVER USE THIS RESTAURANT OR TRUST THESE HORRIBLE WORKERS. I am so disgusted after being such a loyal customer!!!
Rude staff , horrible food this should expected for papa johns
Not worth the money hardly any toppings cost £20 RIP OFF!!
Ordered a vegan pizza for collection. (Due to allergy to milk) received the complete wrong pizza didn’t realise till we got home. I phoned straight answered the phone yeah..I told them I’d got the wrong pizza she said ah it’s okay it’s still vegan what do you want me to do? I said what usually happens in this case. They said nothing and put the phone down. Great pizza as always (we always get from here) but the customer service is rude and appreciation for different dietary needs is not there. If you have a life or death allergy just check!
Mmmmm yummy yummy yummy in my tummy :D