Papa Johns Pizza

Tonight was my first time ordering from this location and it will be the last. I wouldn’t even call what I received a pizza, it was just bread cheese, sausage and pepperoni. Isn’t the pizza sauce the first ingredient added on the dough??? How was that step missed??? I also ordered the hot lemon pepper wings. I asked for the wings to be well done which was completely ignored and on top of that there was 1 line of wing sauce that only went across 3 of the wings.

Despite the mostly not so good reviews I haven’t had a problem with carry out or delivery from here during the one the busiest times for a pizza place being the Super Bowl.

Ordered a papadia and it was just hot sauce very little ingredients. Just sad when you can’t trust the ordering system!! Shack needs to remove his name from the franchise. Papa John’s is unsatisfactory!!!!!

They NEVER get the order right. Something’s always missing or wrong.

My interactions with this Papa John's location have been consistently disappointing. I've given them two chances, and both times, they managed to mess up my delivery order. During the first incident, not only did they make a mistake with my order, but the person I spoke to on the phone was shockingly unprofessional. They even went so far as to ask if they could have a slice of my pizza – a bizarre and inappropriate request that should have raised red flags. Despite this negative encounter, I decided to give them another shot a year later. Unfortunately, history repeated itself, as they delivered someone else's order to me. When I tried to contact them to correct the mistake, there was no response. Even worse, my attempts to get a refund for the incorrect order went unanswered, leaving me frustrated and dissatisfied with the service provided by this Papa John's franchise location. In summary, a god-awful experience that I won't be repeating.

They were fast and food ready to go

Recently separated employee review, I NEVER started. I went on the interview and was hired same day. I accepted the offer letter within a few hours once I got home. After that I heard nothing from anyone for a week until I received some PizzAcademy emails. I reached out to the recruiter and she told me that the store manager would contact me when it's time to do them because they should give me my username to login. I never received this and now I've gotten a termination letter. I waited for days and got NO contact from the store. "Zero Contact" is meant for the pizza, not your onboarding process smh. I stopped ordering Papa Johns over the last few years literally because they take forever to deliver in my area and orders were always wrong. I thought I'd be able to make a difference by applying and helping them out but, they don't want to be better.