Ratings of Papa Johns Pizza

google
Google
2.7
(115 Reviews)
yelp
Yelp
2.1
(25 Reviews)
tripadvisor
TripAdvisor
3.5
(4 Reviews)

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Photos

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Location & Hours

Pizza take-out & delivery chain offering classic & specialty pizzas, plus wings, sides & desserts.

270 Rucker Rd Suite #225
Alpharetta, GA 30004
Monday
10:00 AM - 12:00 AM
Tuesday
10:00 AM - 12:00 AM
Wednesday
10:00 AM - 12:00 AM
Thursday
10:00 AM - 12:00 AM
Friday
10:00 AM - 1:00 AM
Saturday
10:00 AM - 1:00 AM
Sunday
10:00 AM - 12:00 AM

Recent Reviews

google
Feb 2024
The last two times I attempted to order from this location, it was a disaster. Missing items from the order and pizza delivered substantially later than the expected delivery time (1.5 hours late).
google
Feb 2024
Horrible service time. Literally ordered from this place at least 5 times and all times it has been 1-2 hours late!!! Please get better service!!
google
Jan 2024
Ordered a pizza, an hour goes by, they say they delivered it, it was not delivered, called and they insisted they did deliver it and the best they offered was a refund. Thanks for wasting an hour of my time while I'm trying to get a pizza for my child.
google
Jan 2024
I am sooooo bummed about this. I promised our daycare pizza for lunch at noon. I call the daycare at 1 pm and pizza hasn’t arrived yet. I called papa John’s and they say their systems are down. No phone call, no heads up in advance and no estimate on when it would get delivered. I can’t convey how disappointed I am. 20 people were left without lunch because of Papa John’s lack of planning and failure to communicate. Will not be ordering ever again.
google
Jan 2024
The worst when it comes to promptness. Over one hour for a takeout pizza. Too many other good options in the area – don’t waste your time with this one.
google
Dec 2023
If I could give this place 0 stars I would! They got my order wrong, and I called them about it. They then proceeded to say they couldn’t do anything about it. Then he started yelling, and said I’m not sending another driver out to fix your order. They are TERRIBLE!
google
Dec 2023
Order is placed and paid for. Delivery is supposed to be in 45 minutes. Delivery actually takes an hour and a half longer than described. Can’t ever get my money back. This is not the first time it’s happened. I will not order from Papa John’s again,
google
Oct 2023
Absolutely horrible customer service. Don’t ever order from this location. They never delivered my pizza and kept my money. I ordered online, with a confirmation #, from this location. An hour later I called. They lost the order, the“manager” was rude, all he could say was I don’t have your order. He would not take my order number, or offer any help to try and find my order. Then told me he needed to get back to work…. I felt like I was on a prank show he was so terrible. I called 3 times trying to get answers.. don’t bother, you’re wasting your time. These employees do not care at all about you the customer.
google
Sep 2023
NO STARS! My experience was terrible! When we got home with our pizza, it had been poorly made, with all the ingredients gathered in the center of the pizza and not spread equally around as a normal pizza would be. I called to register my complait, and the person who said he was the manager simply said, "ok I will make a note an talk to them." (Who ever them was.) There was no offer to make it right. I decided to return the pizza for a refund and when I got to the store there was no apology and no indication that the situation was mishandled. I will never purchase Papa Johns again. There are plenty of other options.
google
Aug 2023
I worked at the location 4.5 hours and walked off the job. I am 41 years old and never walked off of a job before. It is very unprofessional. The employees were cussing in the kitchen with customers that had kids with them. When I brought it up to the shift lead about it he said what we don't have the right to talk like we want to. They were vaping in the workplace as well. Just be careful when taking your kids into this location as they don't care how they talk.

Frequently Asked Questions

What is Papa Johns Pizza's rating?
Papa Johns Pizza is rated an average of 2.6/5 stars across various online platforms.