I feel like I have been frequenting Papa Gino’s recently because my parents love their chicken Caesar salad pita pockets. When I ask them what they want for dinner, it’s literally all they want haha. I espcially love their pita bread and pizza! Tonight I ordered a BLT sandwich for my husband and noticed that when we got home it wasn’t in the bag. I gave them a call and they were so quick to say they would make me a new one, free of charge. So I got back in the car to head back there only to find the sandwich had fallen out of the bag and lodged itself under a seat. Ugh, I felt so bad because this was around dinner time and I know they were probably busy. So I went to the store to explain the situation (since I knew they had already made it and packaged it up for me), insisting they let me pay for the new sandwich. The manager and his staff would absolutely not let me pay for it and were so so kind. I appreciate them for their hospitality and prompt response to make something right (even though it wasn’t even their fault- it was mine!) Thank you all for being so great!
Get take out from papa ginos almost every week, but this time after spending almost $50 was very disappointed. the pepperoni pizza was so greasy it was dripping and the hamburger for my granddaughter was way overcooked and rubbery. very surprised at this take out issue and will ponder take out next time