My visit to the Panera Bread in Sunrise was notably disappointing, particularly due to the management by Katie. Handling the challenge of ordering on crutches and with a broken ankle, I expected a smoother experience. Despite clearly communicating my order amidst physical discomfort, the service fell significantly short. The sandwiches, meant for myself and my doctor's office, were not only incorrect but also unlabeled, causing unnecessary confusion. To make matters worse, I noticed an inexplicable $1.00 charge for a substitution in my order, which was inconsistently applied. My attempts to address these issues, especially given my condition, were met with indifference by Katie, exacerbating my dissatisfaction. This level of service, far from what I anticipate from Panera Bread, prompts me to report my experience to corporate. Given the circumstances, I am now reluctant to return to the Sunrise location.
Food is so, so. But, 2 of the 1/2 sandwiches and a cup of soup $28, I won’t be back!
The store manager at this location is fabulous!! She and her staff are very polite and friendly!! We really enjoyed our lunch and it's nice to have a good dining experience!! I asked them to fix my latte and they were just so sweet!! We will definitely coming to this location again!! Kid-friendliness: They were super sweet to my Granddaughter's!!
Siempre quise venir a probar aquí, ahora se que puedo encontrar las sopas buenas que podría comorar. La que pedí estuvo riquísima, el sabor me sorprendió y la disfruté bastante, al servirla en un pan bowl también me pude comer el recipiente, muy bueno. El latte que les pedí no estaba bueno, casi no le tomé. Y la ensalada quedó demasiado dulce. Así que mi recomendación queda para las sopas, volveré a probar otra distinta. Parking: Está ubicado junto a otros locales, por lo que hay mucho estacionamiento compartido, siempre habrá algo libre.
Nice stuff and clean area and fresh food
Ordered salad. Katarina the worker said there are no Cherry Tomatoes. We said that we will take it with regular tomatoes. Katarina informed us that they did not have regular tomatoes either. Which we did not believe. She is a flat out liar. We ordered sandwiches right then and there and flatbread and they all had tomatoes. What shame to have an employee lie straight to our faces. Won't go there again
Didn't have the bread from my sandwich that I wanted.