Panera Bread

Want my food on a tray not in a bag. Not listening.

A sign of the times? Seems the only 1 baker they have threw in the bagel, so to speak. Without actually quitting the job. Panera South Euclid/Univ Hts needs revamped and refreshed with their bread and bagels, since that's what they're known for. This reflects on the crew working there without freshness. Panera, you need to live up to your mission statement that's posted on your wall. I tried you again since 3 years ago, it's the same dissatisfaction for the $$

I specifically asked the lady at the register to make sure that I simply had salt and pepper on my sandwich. She said OK it comes with it .. I asked the lady who made my sandwich is there salt and pepper on my sandwich she looked at me and lied and said yes, I hit the road there is no salt and pepper on my sandwich. I just want salt and pepper. That’s absolutely not hard but to lie is unreal.

Ordered totes in advance, nothing was ready. Hot tea came with hot water and packets. At least they packed a solid bag of coffee utensils and sugar!

Overpriced deceptively low tier food