Panera Bread

There at lunch rush and service was great. Always good food and selection. Still very pricey, one thing you always count on when you go to Panera.

The cashier Lisa needs to change her job or get customer service training She makes my visits to this place so unpleasant. The food is good and is nearby. But her attitude is a hassle to deal with. I don’t want to be mean but I wish she didn’t work there :(

They need to hire more staff, the slowness is truly insane. Be prepared to set aside an hour to get your food. By far the worst Panera I’ve been to

The woman who was working at this location tonight basically glared at my husband and I the entire time we ordered, maybe because we asked for decaf coffee and they didn't have any? Not sure but she was super friendly to the customer ahead of us but when it came to us she didn't smile, frowned the entire time and hardly would even look up at us. So bizarre and unwelcoming. Also, why do you stop serving decaf coffee after 2 PM when that's exactly the time people will want decaf? We didn't even complain about that and were very nice even though she was frowning at us like we were delinquents of some kind.

I do not like Panera Bread as a company in general. Their presence at 12 corners saddens me because they take up space that would otherwise be better for a mom and pop shop, especially as this location is near a school. Children shouldn't be exposed to corporate businesses so close to where they live and learn.

Terrible service, what is the point of a order screen over to the side if you still need to stand in line and wait until everyone else is served in order to get your coffee? I went to the bathroom and still waited 5 minutes before I could get my coffee that I should have been able to walk in and get on my own. When I go to the others I pay for it on the touch screen walk over and help myself and go. Lisa behind a counter insisted I dare not do so. She also served several customers that came after me before she served me. I know that it was an act of defiance and spite and that is very very lousy, if that's the best you can do I would certainly suggest just closing your doors.