Panera Bread

3.9
(960 Reviews)
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Ratings of Panera Bread

google
Google
3.9
(960 Reviews)

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Photos

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Location & Hours

Counter-serve bakery/cafe chain serving sandwiches, salads & more, known for its bread & free WiFi.

3186 Northlake Blvd
Palm Beach Gardens, FL 33403
3186 Northlake Blvd
Palm Beach Gardens, FL 33403
Monday
6:30 AM - 9:00 PM
Tuesday
6:30 AM - 9:00 PM
Wednesday
6:30 AM - 9:00 PM
Thursday
6:30 AM - 9:00 PM
Friday
6:30 AM - 9:00 PM
Saturday
6:30 AM - 9:00 PM
Sunday
7:00 AM - 8:00 PM

Recent Reviews

google
Jan 2024
I've eaten in many Panera's a 100'xs...My initial feeling was/is this place isn't very clean, floors entry, etc... Took them 10+ minutes to get my salads even though not too busy
google
Jan 2024
Stopped here for breakfast on my way back from Miami on January 7th. Was not at all pleased with the customer service and the food. There were three girls working and you can hear them cussing as they worked. One girl dropped food on the floor. Cleaned it all up and did not change her gloves after touching a dirty floor. They gave me a bagel that had what appeared to be a black type of plastic on it. They did replace it but they were rude about it like I was disturbing them. I will not ever stop here again. Please avoid this Panera Bread they are the worst. The manager should be ashamed of themselves.
google
Jan 2024
On 1/3/24 my husband went into the Panera Bread on Northlake Blvd. with a $50.00 gift card and the cashier told him that his order went over the balance on the gift card. So without asking how much the overage was my husband gave her a $20.00 dollar bill and she gave him nothing back. So he asked for his receipt and it was for $45.19 so he said where is my change. She told him that their protocol was to put the change on the gift card. He refused to leave without his money. So the cashier went to get her supervisor whose name is Christa and she said that their protocol is to put the money back on the card but you wouldn’t see it right away, so we waited a couple of days and never showed up on the card. So when my husband came home I called the number on back of the gift card and it said the card cannot be re-loaded. The next day I called Panera Bread back and spoke to Amy who is supposed to be over both the cashier and Christa. The names that shows on the receipt shows the cashier as Chrisbeth. Well Amy says that she will look at the video and get back with me, she never called me so I tried calling her and she had left for the day. Well I called her the next day and she said she looked over the video and it showed the cashier giving him his money back, and that the card could not be re-loaded but she would look over the video again over the weekend and get back with me and again she never did. I called today and Amy said she will give us a gift card and I told her no way do I want anything to do with them again. People watch out for this location’s Panera Bread because they are playing a quick switch and bate game. We are all suffering in this inflation so with restaurants and stores going up on prices we surely don’t need cashiers stealing and robbing us of our last dollars. They should be ordered to wear voice cameras like police seeing they can’t be trusted. I rated this store a 1 but they don’t deserve that.
google
Jan 2024
Their food is definitely good.. but over the past year, the PEOPLE have made this a 5-star experience. I’m dedicated to this location (and Panera as a whole) because of THEM. We’ve grown close and I admire their service. Team Lead Natalie has such a beautiful spirit, work ethic, and a heart of pure gold! She’s diligent, excellent, compassionate, smart and fun. Same for Syasia!! Panera please give these women a raise/scholarship, they’ve earned it (I was NOT incentivized to say this). Natalie’s humble manager Louis also blew me away, going above-and-beyond. This gentleman hunted me down to serve my dinner with a huge smile when I didn’t hear my name called, and I don’t even know him. Wow. And the place is so clean! Thank you guys for such an awesome experience, I wouldn’t go anywhere else for Bible study. High-fives and twirls to the whole team, you and your food are phenomenal! ❤️
google
Jan 2024
typical Panera. Good soup, nice sandwich, drinks area not quite as clean as it could be. I just wish the order on line more accurately reflects when orders will be ready; in my experience it almost always takes longer
google
Dec 2023
The dumbest set of employees I’ve encountered. All of Northlake is full of idiot workers who could careless about their customers
google
Dec 2023
This restaurant provides p*** poor customer service. The cashier refused to get me a manager when I advised. I had a coupon code that was not working. She also refused to give me the manager's name. Not only does the store no longer have apples or pecan. S so if you have a food allergy, there is no substitute. This store is disgusting and the personnel is rude. Corporate really needs to do a rehire and a reevaluation on the associ will be contacting corporate on monday because this store should be shut down and reevaluated
google
Dec 2023
Over all disgusting. Roaches seen many times. Only reason I go I sit outside, My friend likes there coffee. The smell in hallway when you walk in is atrocious, noone listens, Ive spoken to mgmnt, they don't care. Now they have lock on bathroom door because homeless live there & full of drug addicts. Place should be closed. I went to panera in Northlake very nice, very clean. Take that 2 the bank


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