The food look different what they show in the menu they make a sandwich with edge the bread.
This review is for the North Frederick location, even though my receipt shows differently. I ordered the wrong location, and Brian ( pretty sure his name was Brian, not Jason)from Panera took care of it without any issues he had amazing customer service, which was very prompt and friendly! the food is always great and fresh. His amazing customer service made this small issue disappear.Brian corrected it. I recommend going to this location before others if you're in the area Parking: Parking is obviously busy on sundays. Especially the weekend. But definitely worth it
I just want to say thank you to this location I got really sick Monday with a stomach issue so I’ve been thriving off Paneras wild chicken and rice soup the first day i went the gentlemen was so nice just asking how i am and listening and it felt so good because I was in the hospital for hours before hand. Today I went and had super fast service from who I believe is a supervisor or manager I don’t catch her name she was a super nice black lady with glasses and from one black woman to another I appreciate her so much i ordered 3 bowls of chicken and rice soup and unfortunately i received cheddar and broccoli and due to my stomach I can’t really eat as much dairy right now so i called the lady remembered me almost immediately and quickly was able to find a way to have my soup delivered to me after I explained to her that I’m sick and starting to develop a small fever and I don’t really wanna come back out the house anymore I really do appreciate her service and I’m just thankful to Panera bread for helping me this entire week . Hopefully, I will find her name and I will post it to another review after this Update her name was Nakia i do hope I’m spelling it right thank you again !
Ten vegetable soup discontinued. They don’t have anything similar either.
Very clean Panera with great service
Such wholesome employees. My food was delivered but they were missing an item. So they wrote me a little note on a bag with the refund, and gave me an extra bagel and cream cheese. That was thoughtful and sweet. Thank you for going the extra mile in situations that are not in your hands. Just beautiful, I smiled reading that note.