Panera Bread

Dietary restrictions: Ordered coffee to drink with food. Coffee was cold. Ask at counter and was told there's a micro wave over there heat it. We'll I ended up drinking cold coffee. Ask for Mgr. Told him what was said and he was just as helpful He would heat it for me. I told him coffee is expected to be hot. I walked out , poor service and no concerns from them.will nevere go there again.

Quick stop for a coffee and a pastry while out shopping. Always yummy options.

THE BREAD WAS STALE! #rockhard

Ordered via drive through. Young woman at the window handed off food without a word. Called her back to ask about baguettes and she said “we’re out of them.” No notice when ordering and included with order. Soup also did not have the roasted seeds which make it. Bummer.

Horrible service. It was obvious when I asked if they had decaf coffee behind the counter and she gave me attitude. She new immediately why I was asking and said she had to brew some more. I told her the coffee at the self - serve counter was cold but she already knew. Horrible manager. Most of the tables were not wiped down. Restaurant was about 25% filled with customers. No lines. Microwave was filthy. Very disappointed. Won't be back. She never smiled once at any of the customers while I was there waiting for my stuff. But laughed with her employee.

Super unhelpful when the restaurant closes early.