Panera Bread

closed with no notice

No front end staff, which forces you to use tablets to order. This is a terrible idea/model which should be abolished

I was using the self serve machine to place my order, unfortunately, it's not working. I approach the counter staff, who was the rudest person I've met. She raised her voice at me when I told her that I've got more then one sip account and asked for 2 cups. Terrible service ever @ dublin ohio store on Jan 15 at 10.30am.

There was nobody up front to help me understand how to order. Then when I did order the kiosk, 90% of what was on the menu was listed as "sold out". Nobody came to help me, then it didn't accept the gift cards, then it didn't accept my credit card. Then after 10 minutes of figuring it out, I finally had to wait for my order. The whole experience was at least 25 minutes. Then, it is a carryout only. Nobody up front, not a single person spoke to me the entire time I was there. I actually had to call the manager on my phone to figure out how to order.

The coffee there always disgusting, even the quality of the soft drinks are bad , and they had rotten milk, I believe it’s expired long time ago and no one changed because no one gets his drinks from there

I'm not sure why they are rated so low. I've been here a few times and had no issues. Service has been decent and food is as good as any other Panera. The atmosphere inside is a little meh just because it's all just terminals for ordering and pickup shelves...but this will likely continue to be a trend as most places will hide the people and have uot interacting with computers and robots. :P 5 stars from me anyway

disgusting!!! walked in and it looked completely abandoned. by far the worse panera i’ve ever been in. there was no bakery items for sale, half the things on the menu were sold out. the food was even mid. One star is the minimum but if I could I would give it negative 500. there were no tables so my crippled arthritis knees were hurting terribly while standing!

CLOSED on Saturday and Sunday???

Don’t go here. There was no coffee ready. Of any kind. They need to hire another person to work here. Only one employee.