Panera Bread

Booooooo panera you really suck so all of panera's customers please go to the door and leave

Super yummy fresh soup.

Horrible- i ordered pickup at 11:45 and I didn’t receive my food until 12:38. I informed them and they saw me standing and waiting for 20 minutes and didn’t offer any info or apology on what happened with my order.

When I order a salad I'm looking for greens, not whites. My Southwest saladd today was full of white stalks hardly any green part of the lettuce at all. From my experience this is a trend. The quality continues to get worse and worse with this place, plus it took me a good 20 minutes from the time I got in line to order to the time I actually received my salad. I need something a little quicker than that at lunch time. I'm not coming back any time soon!

Never leave a review but this was a nasty experience. Horrible customer service. Will never come back to this location.

Super slow even for a cup of coffee. The dining room stinks, like urine and sweat. Even with rapid pickup, its just bad.

This place is terrible for customer service. Person at the counter saw us but ignored us. I asked a cup for water and feels like they don't do it. I go to Panera in La Canada in Los Angeles all the time and realized how different te service is there and here in Chicago.

The place attracts a lot of strange people (homeless) and it's at the main entrance to a bigger mall so it's very busy. This is not a good Panera to study at or stay for an extended period, although there are plenty of seats inside.