Panera Bread

They are definitely changing up the menu at Panera. They were very low on cookies and baked goods, but it was 4 PM. Staff stood around chatting with each other while tables, floors, and restrooms needed cleaning. Salad was fresh and tasty. Iced tea was cloudy, which means it's not fresh, and the container needs cleaning. Come on, Panera! Dirty floors, tables, and restrooms reflect what is going on in the kitchen!

The last few visits there have been progressively more disappointing. On my most recent visit, it took 10+ minutes to get someone to take my order, when there were no lines to speak of. I made eye contact with a few employees who were busy chatting amongst themselves, but didn't seem to take interest in whether I needed help. I understand there are kiosks to enter your own order, but I had specific requests and wanted to make sure a real person could take the order. Food was served in a timely manner, and was the usual quality of Panera, which is good! When I went to find a table to eat, unfortunately, more disappointment: I would say the restaurant was 25% full, lots of open tables. However not a single open table was wiped down/clean. Crumbs, used napkins, empty drinks, etc. I had to wipe down my own table. I like Panera, and have had plenty of good experiences at their restaurants, but it feels like the staff/management is asleep at the wheel at this particular establishment. Hopefully things get better.

There was a piece of the microwave plastic bag in my mac & cheese. This location is slow and unpleasant to visit, and delivery is often inaccurate / missing items.

Very disappointed. We used to love the Mediterranean bowl but today it was like someone threw a salad on top of quinoa. No olives, no tahini and no feta. Plus we ordered 2 bowls and only got 1 baguette. The only plus was the girl working the takeout window was friendly.

This location is always weirdly dirty. Crumbs everywhere, stains on the chairs, and disgusting bathrooms.