Panera Bread

First of all, I worked at a Panera bread for nearly 8 years, so I know how things should be. I'm a patient at the hospital right now, having a really bad time being cooped up in my room, nearly confined to my bed. I had my gf order me an iced caramel latte on the app, along with some food, but it was the coffee that I really wanted. Just so everyone knows, and iced caramel latte from Panera gets a tan scoop of ice, 2 shots of espresso, 3 pumps of caramel, and 2% milk to the fill line of the cup. When my food arrived, the first thing I went for was my coffee, which didn't include a straw. That's issue number 1. Always put a straw in the bag if your customer got an iced latte, as it's made behind the counter. The 2nd issue is that the drink wasn't stirred. So no straw, and no way to stir my drink that I've been craving for 5 days cooped up in this hospital room. In the 8 years and literally thousands of iced lattes I've made at Panera when I worked there, I NOT ONCE, NEVER, EVER forgot to stir someone's drink. I mean, it's part of the process. I had to stir my iced caramel latte with a freaking sharpie. Thank you. 3rd issue is that this 3 ingredient drink that I ordered, tastes like it was made with cinnamon. Y'all need to get ur stuff together. Integrity is one of your core values. Also, not being a jerk, which sending me my drink like that, was a pretty jerk-y move.

The app will say your order is ready…you still have to wait another 10 min, they must be trying to beat a metric. I don’t understand how black people are so fast at sports but when it comes to fast food….they are so slow

Always my fevorite. Have subscriptions

The food was delicious, I bought the spinach and artichoke sufle. It was totally awesome. I also had their smoothie the peach and blueberry and it was delicious. Not sweet just a perfect blend of fruits. Wheelchair accessibility: It is wheelchair accessible.

Panera Bread restaurants are consistent whichever one you eat at. There are many healthy choices and have some really delicious tea blends! Wheelchair accessibility: Very accessible by wheelchair.

I really enjoyed my visit. Very friendly staff, everyone hard at work, their food tastes great. One of the workers there named Daniel, just had such a bright personality and always smiles bringing great customer service. Vegetarian options: Vegetarian menu options are available. Dietary restrictions: There is a menu for dietary restrictions available. Kid-friendliness: Environment is kid-friendly. Wheelchair accessibility: There is wheelchair accessibility.

Food is great, pretty fast, clean establishment. 98% of staff are wonderful, kind and professional. The ither 2% are AWFUL; disgusting attitudes, eye rolls, lacks customer service skills and human decency and will take their distaste of the occupation they chose out on customers. Also; some employees do not wear gloves when preparing food and touch your food with their bare hands. Vegetarian options: The only vegetarian options are salads and some soups; not a great selection for those who don't eat meat. Wheelchair accessibility: Inside hospital, take that how you want to concerning accessibility.