Panera Bread

I came here today at about 730 to pick up a doordash order I received, went to the door, and it was locked, it said to go to the other door, so i did, it was also locked, the third door had a sign on it that said they were closing early at 7pm. I went through the drive through, where nobody came to the speaker, so I pulled up to the window. There was a sign that said pick up orders should go inside (LOL) There were employee no more than 5 feet from the window eating and drinking a gossiping. Every. Single. One. of those employees looked right at me and did absolutely nothing. When I didn’t leave, they eventually grabbed their food and relocated to the back of the store, out of view of me. A few minutes later two employees walked back in sight, looked right at me, laughed, and then went back to the back. At this point i decide to knock on the window, nothing, so i knock again, and FINALLY somebody begrudgingly comes to the window, and says they’re having a ‘company party’ and that they are closed and can’t make the order. This place was probably the most poorly ran restaurant I have ever been to, incredibly unprofessional. Do yourself a favor, and drive the extra few miles to a different location.

Love ordering on the app. Food us always ready when I pull up. The butternut squash soup is always rich & delicious. Get the chicken chipotle sandwich!! Best chicken I've ever had! Fresh, juicy, great flavor.

Went to pick up a rapid for my pregnant wife. They messed up the order on multiple level: 1 they forgot her extra sauce, 2 they gave her only broth for her chicken soup, 3 the mac n cheese tasted like straight plastic. When I waited to ask for her sauce, I looked straight at the manager for over 10 minutes and he purposely avoided me. Then I had to go wait in line to ask the cashier to fix the mistake. She was super helpful and got it taken care of. The only one who is competent at this Panera. Go to the Tropical Smoothie or something else in the area instead of here.

I bought a half of a Napa almond chicken salad sandwich through the drive through. This is the Only thing I order at Panera and I usually love it. When I bit into this sandwich it did not taste good, it did not taste right. When I opened the sandwich I saw slimy chicken that was clearly still raw! Very gross, was very nauseated! I paid $8 for an sandwich thst was not edible. I called them and they offered a refund, but I will never eat at this Panera ever again!

Showed up at 8:00 PM, store suppose to close at 9:00. Staff said Frappuccino maker was broken. When asked about tea, broken as well. Ask for a smoothie and their blenders were also broken. The reality when pressed and asked to speak with a manager, they had cleaned everything to leave early and were flat out lying to me as a customer. Horrible service and true lack of leadership at this store all wanting to do the bare minimum. Go somewhere else if you have a chance.