Panera Bread

Both times I've placed an online order here, they've completely disregarded the pickup time and made me waste almost my whole meal break. What is the point of letting customers choose a pick-up time if you are just going to ignore it and wait until I arrive to start making my order?? The second time was worse - I get there 15 minutes AFTER my selected time, it wasn't ready so I go use the restroom and make a call... 10 minutes later and I have to ASK THEM TO START MAKING IT. I wish the service was as good as the food because the food is always really good, but I just can't keep having my time completely wasted.

Ordered to go and it was a quick and easy pick up!

This location is fantastic and awesome if your doing telework/remote IT work. The staff are very professional and helpful. If you need help just ask! Lovely place in Baltimore. Plenty of parking!! No need to drive all the way to Catonsville anymore. Don't listen to the shining prima Donna's below. This place is awesome. Like any food place. Check your order before you leave!!!! Stop whining like a baby Vegetarian options: Just don't eat meat Parking: Wide open parking

Not really sure what’s going on with this location. My toasted green goddess baguette sandwhich, seen pictured, is honestly pathetic and looking nothing like what’s advertised. I don’t even see the basil it’s supposed to come with, let alone the salt or pepper I asked them to add. The mango smoothie has large chunks of ice and is barely blended, preventing me from drinking it with a straw. If I was proving this level of service when I was working at Panera back in 2011 I would have been fired that day. Something tells me they need to either retrain their existing staff or work on hiring new ones that actually care. Not sure if I’ll be patronizing this location again; just doesn’t seem to be worth it anymore.

Fast easy service. Food is really good.