Ordered on app and went in store to pick up food. Nothing was on the pick up shelf so I waited...and waited. Finally asked someone about my food in case i was at the wrong panera (Im not from Albuquerque) and the girl gave me my order. It was just sitting in a bag next to her behind the counter. What is the point of the app and the pick up station of you're not going to use it? Also, our bagles were stale, but the breakfast sandwiches were good.
We used to really enjoy Panera. But the last few times we have visited we have noticed that the sandwiches just about has no meat on it anymore. I would say that the sandwich I ate had less than half of the meat that it normally came with when we used to visit. There wasn't enough to taste whether it was roast beef or chicken, and the tiny sliver of onion was almost non-existent. My husband ordered avocado on his and they gave him a chunk about the size of a silver dollar. The manager explained that the ingredients were weighed before putting them on the sandwich and that this was rules set by corporate. I understand it wouldn't his fault, but Panera needs to understand that it's not worth the money to get a piece of bread with a little bit of aioli and a tablespoon of meat. We won't be coming back, which is a shame. I did give the food two stars because we enjoyed the chocolate croissants.
The entire order was messed up.
Everything was great the cashier was great but we had 3 sides we simply did not get and we paid 40 bucks plus tip! We thought about going back and requesting our sides but it was too much of a hassle. For food that is so expensive it would be nice to get everything ordered.
This is a great Panera Location. I stopped by on a road trip and the food was prepared quickly and fresh. The pumpkin squash soup was delicious. Unfortunately some of the salad seemed to have old pieces of lettuce so it wasn't as fresh as expected. There is a large dining area with plenty of natural light making this location a great one to work from.
The sandwiches I got they were the wrong bread I called they told me to bring the sandwiches drove 30 minutes. I picked up my other sand. I still paid for it. It’s -10 from me.
GET YOURSELF A HEALTHIER CHOICE OF FOOD...IT'S AIGHT.