ungrateful staff and trash manager that Barbie should go work on Figueroa ST, La ... Learn the hard way how to treat a client
We go to this branch frequently, and the quality of the food is hit and miss! Some days everything seem fresh and delicious, and some other days the food is soggy and full of salt!
My experience at Panda Express was frustrating. Despite no one ahead of me, it took 15 minutes to complete my order because the team prioritized an extensive kitchen clean-up over my meal preparation. This happened right above the fresh food meant for me. I questioned the manager, who conveniently sent the assistant manager, offering no solutions-for the inconvenience, just a remake of my food with a longer wait (I’m not gonna wait any longer). Disappointing service; seriously, I don't recommend this Irvine and Tustin Panda Express, if they do that in front of customers, I have no clue what might happens when no customers around...
Always a long wait here in the drive thru. I'm in this drive thru as we speak and as it's always been long, it's never been this long. We haven't moved an inch in 26 minutes. This will be my last time at this location. This is supposed to be fast food. The food is already done. Pack it up and get this line moving.
The food was nice and hot. Friendly service and portions were just right. We had two combo plates, two drinks, and an egg roll for under $30.00.
I love this Panda Express! It's the best one in Orange County. It's near offices, so the food is fresh, and they have more options than other places. I give 5 stars for the yummy food and 5 stars for the hardworking staff. You can even use the drive-thru instead of walking in. Try the big plate with 3 sides – perfect for two people with a mix of chow mein and fried rice. Great experience every time!