Outback Steakhouse

The portion to cost value seem to quite expensive. It was prepared. Okay. Portions were rather small and only included one. The service was slow. And it seemed almost as if we were in the way. Certain parts of the meal weren't brought out until the main entree such as my salad. And the bread was delayed as well. I certainly think they could have done better considering it has been a number of years since we've been there and I foresee it will be a number of years before going back.

Went to eat last night in springfield Illinois for my daughter's bday. I called ahead and asked if they could do a party of 17 they said yes. We went in there early and the hostess asked if we could wait 10 min to get it set up. They sat there for 15 min talking about how they were going to seat us then split us up. When they finally sat us we had 3 separate tables and the new ones you slide together. The waitress was upset cause of how they sat us so she slid the 3 tables together and the other table that. Slid together. When we got there they were not that busy at all. And we had 3 different tickets. Please tell me why one ticket of 3, 2 tickets of 2, and a ticket of 9 got our food at different times. All from the same party but the ticket of 9 had to wait while the rest of our party was already done with their food and people that came in after us already was getting their food. Was not very happy with that. No manager came and said sorry or anything it wasn't the waitresses fault but everytime we asked she said it should be coming up and she was checking on but didn't come back to the table to let us know anything. When she did come back to ask how everything was I said just waiting on our food still she went back and checked on 5 min later said they were plating it. 15 min later they bring our food. I was very disappointed and if people are going to have separate tickets for a big party make sure the cooks are doing their job right as well because splitting the food up like it was done was not acceptable and the place is going downhill again. My husband and I ate there 2 weeks before and the service was horrible. Didn't get bread at all we had to ask for it Waitress barely came to the table food was horrible and sat in the window fries weren't edible ordered filets asked for medium came out rare when sent back still not done correctly and then based like they were expired potatoes were cold. I will not go back there and pay ungodly amount for horrible service and food.

I was two others they both got steak and taters and Mac n cheese I got the kingsland meal I liked the shrimp and steak but not so much the noodles they were very bland no Alfredo taste what so ever but we enjoyed out meal if u don’t like spicy which me and my friend thought the seasoning was a little spicy for our liking we would of asked for a light seasoning but this was our first time and Reece I believe was a waitress and she was great she was very busy and made sure we was taken care and got our refill in a timely manner the bread is really good diff wish we had more if I ever go again I’m getting prime rib lightly seasoned though very nice place very clean

Excellent Service from the moment we walked in, our service and when we left! Our servers: Tiara and Vincent gave us exceptional service and were so kind to us. Our food was cooked perfectly and overall appreciated the wonderful hospitality! Thank you! Kid-friendliness: We appreciate that they were cautious on giving our children hot plates and it was so nice to see the service interact with our children and made them feel welcome!

very dirty ,more then 10 tables had plates and dishes on them , bar also had multiple. food was cold and greasy.

Food was mediocre at best. My steak was cold. Bathroom was broke and dirty. Service was decent. They had people stockpiled in the waiting area and half the tables were empty. My first time there and I was really impressed. For the price, would definitely expect more.

Amazing amazing amazing!!!! We came tonight 45 minutes before closing (not realizing the time). The service, food, atmosphere..everything was beyond what we expected. Especially the manager Gerald!! We had a party of 6, him and his entire staff was so patient with us. The food came out quick and tasted amazing! Gerald visited our tables several times checking on us as well as his staff. The staff came out with a bucket of mini ducks for the kids(which ducks are my grandsons favorite). With a manager as exceptional as Gerald, I see why all of the staff we encountered was the same. The best French onion soup in town. We will most definitely be back!! The only complaint…..I couldn’t eat all my food!! Dietary restrictions: They had no problem removing items from my order that I don’t eat. Kid-friendliness: Bringing out the ducks was phenomenal. If only they knew how many ducks my grandson has!