Outback Steakhouse

Plastic knives and cutlery at a steak place is laughable. Then, a cart full of insecticides and cleaning solvent was pushed through the dining room right past our table. We had a no dairy request at our table and the server did not understand what dairy was in and asked us about butter, sour cream, and cheese with disbelief. I guess the food was ok and edible, and it was a place to sit in this terminal but that’s about all. The final straw: none of outbacks famous bread. I can’t believe outback is ok with this location being so much lower quality. Dietary restrictions: Not great service at understanding “no dairy”

We checked the reviews here and they were not good. Running late and against our better judgment took a chance anyways. Server took our order pretty quickly and the food arrived quite soon we thought. My bacon cheeseburger with everything was hot and tasty. The fries were hot and salted right as well. My wife’s chicken tenders were hot and well seasoned as well. Fries were good and she got Broccoli,carrot, zucchini mix for a veggie and there were very good. With 2 sodas it was $57 with tip. So at least for this meal we give it 2 thumbs up!

Unfortunately, we did not get to experience the food or the atmosphere because of the pitiful service at the door. An elderly lady was standing at the lectern out front, and we soon learned she either had a terrible attitude or, at the very least, was having a very bad day. She asked for my husband's name, to which he replied "Kent." She barked back "Ken or Kent". He confirmed his name. She then asked for a phone number. As travellers from Canada, our phones were without SIM cards and so we told her we could not be reached by phone. She sighed, then threw her hands up in disgust, rudely gestured to a bench behind her and said, "Well, go sit over there and we'll try to find you." Timidly, I attempted to ask if they take meal vouchers that we had been given due to a delayed flight. Again, the attitude appeared as she replied in frustration, "Do I need to take your vouchers. . .NOOOO" and yes she dragged out the word. I then attempted to clarify as to whether or not the restaurant accepted them and, of course, she rudely cut me off to tell me that yes, they accept them. . .which she knew is what I meant to begin with. Exasperated and puzzled, as we had not come looking for a fight, my husband and I just looked at each other and walked away with our two children. We were disappointed as one of the Air Transat attendants had recommended this restaurant. If this individual treats all visitors the way she treated us, you will soon find yourselves without customers. You lost 4 customers due to her disgraceful behaviour, and we were planning to use as much as possible of our $200 in vouchers. Manners matter, and I was embarrassed for her that my children had to witness an adult of advanced age demonstrating the maturity of a toddler. This happened on Thursday, March 28th, our last day in Florida.

Ordering off of a QR code and having a server drop off food isn’t service with a mandatory 18%. The manager was wonderful but the server was awful.

We Ordered two yogurt parfaits 8$ each for my kids. When they finished their small overpriced snack sized yogurt cups, I noticed these pre-packaged yogurt cups had been expired for over a week. These are the kind of things found in the trash behind a convenience store. I also ordered a mushroom and spinach omelette, which looked pretty sad overall and arrived with no mushrooms. Maybe there were no mushrooms available because when they raided the neighbouring restaurant trash for supplies they couldn’t find them today. Worst food experience of my vacation. Manager dresses like he’s running an upscale steakhouse, when in reality, old pajamas would be sufficient represent his business more accurately.

Food took over a hour and a half to come. I barely got any fries, it was also cold and soggy. Would not recommend this place☹️

I ordered at the takeaway window and this was literally $29.00. After ordering and waiting about 20 mins and then I went to the window to check on it and she advised me that the big QR poster out front isn’t working so she would have to hand order my food. After recieving it this is what a Brisbane ceasar salad with no croutons and an extra 5oz chicken looked like. I worked at Outback for over 10 years and I know that this is not the qualify of food that they are used to producing, it’s a shame that this place is giving Outback a bad name.

Service is really slow , we waited for so long for our food , we had to canceled it otherwise we gonna miss our flight , the servers look like they had a miserable day all the time . No good vibe here

I had a rib eye at Orlando Air and steak was tough,but the ultimate disaster was a plastic fork and knife, you people are a real bunch of morons, I have been eating at outback for years but that's the last time cause your food is always great,what a let down.