Outback Steakhouse

5:00 on a Saturday and hardly no staff. Place was nearly empty. Less than 5 tables sat. 1 to 1.5 hours for just 2 people. Very sad.

Worst experience I've had in years going out to dinner. My girlfriend and I dont get to go out much these days between juggling work and family. In fact, usually we are struggling to stay awake by the time we are home to cook dinner for ourselves. Occasionally on a Friday before heading home we can squeeze meeting up for a quick dinner and tonight chose Outback Steakhouse rivers avenue north charleston. When we walked in it was obvious there was a little bit of a wait so we checked in and sat down both starving and excited to not have to cook. After about 35 to 45 minutes our name was called and we sat at our table. Our waitress (who was very nice and polite) came over and took our drink order and due to waiting we went ahead and put an order in for an appetizer. It was easily 30 mins before we got anything to drink, no huge deal, place was crazy busy. When she brought our drinks out we ordered dinner and eagerly awaited. We got the staple loaf of bread followed by 2 more and still no appetizer. At this point an hour and some change had gone by and our main entrees finally showed up. Nothing was mentioned about the appetizer, drinks had not been refilled but alas the food was here. We began cutting into our steaks and to our delight they were both medium rare just as we ordered HOWEVER, the meat was incredibly chewy. So much so that I'd be chewing one piece for what seemed like 10 mins and for more than half of it couldn't swallow it, spitting it back out into a honey mustard sauce cup. At this point we found ourselves disappointed to say the least. I had a vegetable mix of carrots and zucchini which unfortunately were not cooked very much both extremely crunchy and cold. Now realizing I'm about to spend money I work extremely hard for and don't get to spend on going out much, I found myself beginning to feel very aggravated. My gf and I are both extremely polite people who NEVER EVER EVER EVVVVVVER complain but I felt like this was beginning to seem absurd. At no point did our waitress come by and ask how anything was, never checked to make sure if we needed more to drink or anything and again our appetizer just seemed to be forgotten about. Because of how hungry I was I ate everything I possibly could but ended up taking more than half of the steak to go. When our waitress brought the check over to me the appetizer was clearly listed on there and although I didn't want to pay for ANY OF WHAT I JUST HAD and felt everything inside of me saying "complain, you have the right to" I simply let her know we never received the appetizer and she politely said she'd take it off. I asked for a drink to go and off she went. I sat there for atleast another 20 mins just waiting for a change to my check and a drink to go and watched as a table next to me complained about issues they had with their food to their waitress. Atleast I wasn't alone???? When our waitress came back she laid the check down, said thank you and took off. No drink to go. As I stated before I never complain, I'm always leave a good tip even for not so great service because I understand bad days or rushes that cause chaos. As my check stared at me I couldn't help but think that this establishment does not deserve my money. I've rarely experienced such a lackluster and complete failure to service a paying customer. Being the nice guy that I am and not wanting to spend another minute sitting and waiting to speak to a manager who probably wouldn't care anyways I simply paid the bill, left a tip that was not deserved and wrote on the receipt "worst experience I've had in years" On the way home I filled my truck up with gas and couldn't stop myself from thinking I would rather have spent what I just did on that dinner on gas and taken my girlfriend somewhere else for dinner. Im writing this in hopes that someone who works for or represents this location will raise the standards of their kitchen and servers. People work long hard hours to provide for their families, to be able to take their loved ones out to dinner. Let's hope my dogs enjoy it more than we did.

طعام جيد

So the service was great. The food was awful. When you go to a steak house they should be able to cook steaks. All 3 of us ordered 3 steaks rare and literally none of them were. My husband sent his back and didn't get another one. We literally waited 40 minutes for them to come out the first time around. Myself and our friend ate ours. We probably should have sent them back since if you are paying $30+ for a steak it should be cooked the way you like it. Especially rare it's easy to cook those.

This place looks cleaner and the staff looks happy to be here.

Glad we came to this Outback!!!