Went there at 9:30 when the establishment says it closes at 10. Rude young lady said they close soon at 9:15. It was 9:30 so it should have already been closed by then according to her hours and they still had their open signs on and all. We left and watched them lock the doors. Never going there again. Came here for my 5 years old birthday and he was absolutely heartbroken.
We waited from 11:30am (when it is supposed to open) until 11:45am, and no one ever opened the store. We saw someone go in, and despite knocking loudly, no one came to open the door. There were several other customers who left frustrated like we did.
First and last visit. No chocolate or even cookies & cream flavors. They both dropped out. So to cute my chocolate fix, had to add chocolate chips...which probably cost more. Also, how dare you have the credit card reader set up to ask for a tip and a tip jar out when the whole point of the operation is SELF SERVE. I don't get it at all. Plus $13 for a large...probably the chocolate chips, right?
They are always closed before they’re supposed to. It’s been multiple times we make the drive up there just to find them closed during business hours. You literally have to call before you even consider going there
Soft serve was great. Atmosphere not so much. They had USA on the TV and some show with a guy with a gaping wound on his leg. My toddler saw it and was very upset. I asked the cashier if we could change the channel and she told me they are not allowed. Not very family friendly :(
Closed during posted open hours
Went around 8pm tonight (7/13/23). The place was disgustingly dirty, no clean tables or chairs, ice cream on the floor, no hot fudge, squirt bottles of toppings where dirty. Will not go back to this location.
SCHEDULES, non-PROFESSIONAL workers