Opening Soon

The staff is rude and the lines are very slow. They consistently have an attitude that they are doing you a huge favour by being there and accepting your packages. The store sets their own policies not in line with UPS.

1 star. You’ve been warned. To these employees, it’s an inconvenience to help their customers.

I went to the store about 3pm and the men help me to pick out the box that I needed to ship my things. He was very nice and helpful. Way to go ups. Keep up the good work!!!

I went n to the store, they were very helpful I will be going back soon. I love when staff loves to do there job. Way to go 🤗😉

The lady that works at your 1245 S MICHIGAN AVE , CHICAGO, IL location is very rude. I asked her for my wife's packages (I have authorization to pick them up) and she lied, telling me that she sent them back. I called UPS and the packages are there. If you see positive reviews, its because they are planted or paid for.

I purchased a label online to ship a box via UPS. I taped the label to the box and went to the store and arrived at 6:50pm. The store closed at 7pm. I didn’t need a receipt or anything, I just needed to put the box in the bin of outgoing ups packages. The security guard yelled obscenities at me when I tried to enter. I explained that the store is open 10 more minutes and he shrugged his shoulders from inside as if it weren’t his problem. I went to call to complain and was sent straight to voicemail, though I couldn’t leave a message because the mailbox was full… this a photo of him letting a different customer out of the store.

Person assisting was kind, so not 1 star. I had to provide a bunch of information, only then to try to ship a phone and be told they can’t ship phones, so off to another store that could. Shipper beware.

Worst service. I’d give it zero stars if possible.

Definitely fast and cheap shipping. The owner was very helpful and knowledgeable. She was fast and took the time to make sure everything was packed correctly. I noticed some people trying to get over and pick up packages that wasn't theirs. Be careful of reviews some of these people be scamming packages.

I aint down with brown