On The Border Mexican Grill & Cantina - Princeton

Food was great but our server, Sebastian, was horrendous. I have worked in restaurants and am no Karen: this kid couldn’t be bothered to bring a drink refill or plates to share an appetizer. Disappointing, horrible service. We won’t be back.

My go to place every single time.

I watched with amusement as two waitstaff came by with plates asking if the food they had was ours. Then I saw our waiter apologize to the table next to us for bringing them the wrong alcoholic drink. My carne asada wasn't piping hot, in fact it was cold in places. (And in thinking about this, I wasn't asked how I like my steak done.) I don't understand how this place is busy. Won't be back.

Second time we’ve came here and had to walk out because we weren’t serviced at all. we got there at 7 PM and walked out 8:20 PM after only receiving chips and salsa. The manager this time around was super sweet as opposed to the grouchy woman we’ve had to deal with the first time. We ordered nachos, a kids taco, and a shrimp taco platter. I could make this at home, and under an hour with both my legs broken. This place sucks, even if you have great.

TERRIBLE customer service. We sat unattended for 25 minutes without a server coming over. I complained to the manager who told me with an attitude that, "We're short staffed." No apology or anything. Then she told us the bar tender was our waiter and service would be, "Very slow." So I took my party of 8 next door to PF Changs and spent $350 on dinner. Guess On The Border Princeton doesn't want our money. Terrible experience.

We visit this place almost every week. Love it.

Great food and great service