Very friendly staff, I feel sometimes the rice isn’t fully cooked and is hard. The food takes a while to reach the table as well. Overall an okay experience, I feel like the friendly staff is the best part.
Terrible Service Avoid at All Costs! I rarely write reviews, but my experience with them was so appalling that I feel compelled to warn others. I placed an order for delivery, and after an excessively long wait, it never arrived. When I contacted the restaurant to inquire, the manager, Eric, was dismissive and unhelpful. Despite their mistake, there was no attempt to remedy the situation, offer a refund, or even properly acknowledged what happened. Eric's attitude was indifferent, showing a complete lack of customer service skills. It's clear that OTB does not value its customers. Save your time and money by dining, Togo, or delivery elsewhere.
Quick to deliver food after ordering. Comfortable setting.
Hire some wait staff for Pete's sake
MAJOR SEWAGE ODOR!!! Started off noticing in the restroom, and then as we sat at the bar it became VERY strong. Unbearable to the point it cut our stay in half and we left. So disappointing.
Horrible catering service. We spend over $200 and didn't get enough food to feed 15 people. I was ensured there would be enough food when I placed the order. I do not recommend using them for catering. Moving forward I will be using a local mom/pop place that gives more food for the price I paid. Please save your time and money and go elsewhere.