Omokase Sushi

Good service food was good

Awesome 1st time experience. Food was good and fresh. Awesome food Presentation. Service was great. Nice size area. Definitely will be returning.

You definitely get your money is worth here! Well at least I did! Make sure to tip your server and your chef!

There is a lunch special menu. The sashimi cuts are generous. Always friendly staff.

I walked into the restaurant, excited to eat sushi. I paid for my meal and sat down eagerly to eat. While waiting for my food, I noticed a chef get up from eating his meal, licking his fingers, rubbing his face, and then preparing my sushi. He didn't wash his hands after eating, rubbing his face, and licking his fingers. Instead, he put on gloves with his licked fingers and started to grab sushi in preparation. He also grabbed food and handed it to the kitchen. Noticing the lack of cleanliness on the sushi table, I got up and respectfully approached the person I paid and advised him how I noticed the chef did not follow health protocols. I requested a refund. He then said they can't control what the owner does, as I recognized a very low score on certain review sites. There was a 3.0 rating on one site that my family likes. I was so excited to eat, even asking my family if they wanted me to bring anything home. But they noticed the 3-star reviews, which led me to tell them that I was actually in the process of requesting a full refund for my bowl and sushi special because the chef who was preparing the sushi was dirty. Therefore, I highly recommend people to watch the chefs before they return to prepare food, as my experience with the sushi chef was that he did not follow San Bernardino County health rules. There was a female, respectfully stating, as I do not recall her name, who initially told me they weren't going to refund me for the bowl because she would have to explain later to her owner why she was doing it. I advised her that if one part of the kitchen is dirty, the other part is dirty too. I told her that I saw the sushi chef hand sushi to the kitchen with his dirty fingers and brought out my camera because I wanted to document how poor her customer service became. The owner needs to retrain employees on cleanliness and washing their hands. It's sad because I know it's a good restaurant, but the employees need reminders about customer service and following health standards. Until then I won’t return.

The sushi is usually pretty good but I'm regularly disappointed with the service. They don't check on drinks often and it takes a lifetime to get your bill.