I had dinner here one night and truly loved the experience. I did something I rarely do and went back the next evening. Huge mistake. Horrible service. Cold meal. I walked out without eating and will never return. The attitude of the staff was to shrug off any issue.
Good food and better views!!
This was our third attempt to have cocktails and appetizers. We are locals and live right next door to the Hilton. We were happy that the Hilton was going to have a new restaurant, because we also loved coming over to the Asian restaurant that is now Olive and Sea. Huge disappointment in this new restaurant. Service is terrible. Forget sitting outside and trying to find someone to place an order with. First attempt, we waited over 30 minutes for someone to serve us. Second attempt, we sat at the bar top and waited 20 minutes for someone to even acknowledge us. The third attempt, we actually found one server to stop outside and tell her we wanted a drink and she said she could not help us. She could only serve us if we were sitting by the outside partitions and not next to the building. We said forget it and left. We will never go back, which is sad because businesses do need the locals and the great word of mouth. Plus, Olive and Sea is expensive.
Place is awesome... just needs some management skills for service, etiquette, hospitality etc. Everyone that works there plays dumb . Wake up. Could be so much better
Juan, jose, and Serena, we’re killing at the bar!! They were helping all the customers even though they were busy! I would recommend this bar highly!
Sitting outside enjoying the waterfront vibe and it's gorgeous! The food? Ordered over an hour and a half ago and still no sign of it.