709 Olde Hickory Rd

Lancaster, PA 17601

Excellent service

Great restaurant. Had lasagna.

We came in for lunch today, October 8 2023. The girl at the front counter did not take names and she did not give any numbers out. She was not keeping track of who was next to be seated. People were coming into the restaurant in large numbers and she was not keeping track of who was ahead of who for seating. She took several groups ahead of us although we had been standing there waiting much longer than those that came in after us. We left the restaurant because we were getting uncomfortable from standing so long. And we were ignored by the hostess except when we greeted her when we arrived. We then called the restaurant to suggest that the girl either take peoples’names or give them a number as they entered the restaurant. A young man answered the phone. He told us that they are busy. We KNEW that and we knew we would wait for a table. But, when she took several people who came in after us, we thought how disorganized this was. So, we tried to suggest a system the young man to be fair to the customers and he became rude on the phone - this was totally unnecessary.

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