Old Town Slidell Soda Shop

I put 1 star for food because the guy behind the counter was sure to let us know as soon as we walked up to the counter and were choosing our ice cream flavors, that they are no longer serving food (It was 8:40 at that point, they close at 9:00). We ordered and went ahead and sat down at a table, since it was my son's 5th birthday. It was also his first ice cream cone, first time at a soda shop type place as well. Once we were about halfway through, and had been there for about 10 minutes, the same guy came and told me and my family that they closed at 9 and they had to leave. I don't think it's very professional, and definitely not good customer service at all to say those things so rudely, like we are a bother, to your "guests" or customers. They also said food stops being made at 8:00 when I asked (again, he pushed the fact that they were no longer making food). I had high hopes and expectations because I'm 41 and have been coming to the Soda Shop my whole life, but the atmosphere (which gets no stars because of the attitude of the guy, and the new changes in general) was not very friendly, upbeat, happy, or hospitable. I'm not sure I will go back or take my family back because I'm sure somewhere else would be more like a genuine Soda Shop, with better vibes, attitudes, and we could likely order the food I was craving after my husband and I being away in Kentucky for 6 years. I'll Google it

Fast service friendly faces amazing ice cream!

We went there to experience the old time ice cream shop and they had a huge collections of ice cream scoops. It was so enjoyable to sit there, eat your ice cream and enjoy the surroundings. It was quite pleasant. I totally enjoyed my visit there and would recommend everyone to check it out!

The decor is great we loved the jukeboxes in each booth. Service was not great, we were there to celebrate a birthday and wish we would have chosen somewhere else. There was a lack of friendliness or customer service. One person in the group had a gluten allergy and when we asked if the cones were gluten free they scoffed and laughed and didn’t know. They seemed to be gluten free friendly since they offered gluten free king cake ice cream, didn’t seem like a crazy thing to ask.