Old Chicago Pizza + Taproom

A lady tipped herself. It was whole thing where I eventually got my full refund of my meal. But that was about it.

I’ve been sitting in the seat yourself area now for close to 20 minutes and no waiter or waitress has come over to give a menu or take a drink order. This is absolutely ridiculous and the absolute WORST service. What a joke. I’m getting up to leave because they’re clearly not interested is serving their customers….

If I could I would put no stars for these specific reasons 1) The food we got and the food advertised were very very different. The chicken sandwich I ordered was listed as chicken, sauce, pickles and a bun. The pickles were missing on my sandwich, the chicken was partially burned and there was practically no sauce. 1) -part 2- The fries were no better or worse then some store bought frozen fries. No flavor, burnt and too much oil saturated into them. 2) The staff on hand this evening saw the job as more of a hangout spot than anything. There were 6 staff at one point at the bar talking, gossiping and laughing for 5-10 consecutive minutes. 3) Staff were eating while working, this itself sort of bothers me but I know everyone needs to eat. The problem I had was a male staff member eating and licking his fingers then going to service people after. 4) Our waitress didn't come to our table more than 3 times from introducing herself to saying goodbye with our receipt. This was our first time eating here and I was excited for the food but let down with the reality of product and service provided.

Place was very empty. Food was disappointing. Will not return. This place used to be packed and had good food.

I ordered a pizza and it came out with onions, which I did not order. The waitress said they would make a new one. No big deal. When it came back out, it was obvious they scraped the onions off and added more cheese. I still found onions they missed and because they remelted the cheese, the crust and chicken were extra dry. Waitress hid after bringing it out, never checking on us.

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