3535 Tom Austin Hwy

Springfield, TN 37172

Let's just say this place is beyond nasty it's filthy, check the photos of the mold in the ceiling vents‼️ The service is very poor..I tipped, because the girl was new only there for two weeks. In none of this mess falls on her. I asked for a well done steak. I recieved a very pink steak (waiter informed me showed them). I recieved Cole slaw with some sort of meat in it! After asking was it pork or beef..I learned the slaw wasn't supposed to have meat! What the heck is it then? I tasted the slaw (yuck) !!!! Then I was told the young lady in the photo whom I have a video of name is Riley! She was standing on the line eating food from a plate, that appears to be a customers before bringing the order out!! She is very nasty! This is very disturbing!!!! Corporate will be getting involved! I'm going high up as I can here, because I don't know what the heck was in that slaw, and I DO NOT eat pork NOR seafood!!!!!!!! Josh the manager informed me he called the general manager (who was off) about what was going on. He did apologize, and agree that my service was horrible from the beginning and wished they would've gotten him involved. We sat at our table over 15 minutes, without being greeted. He did correct my steak! But who expects such horrible experience man what the heck ! I hate that I even paid for anything they didn't deserve a penny for this trifiline food. My husband steak was also , undercooked !

It's O'Charleys.

Was upset that they now charge an extra $2 for a salad. Needed a spoon was told they didn't have any..... How does a restaurant not have spoons. also do cold in there I could see my breath.

Good dessert, bartender was training so the service was a bit slow. Great attitudes from the staff!

Food was good but service was not so good. Had to ask other waitstaff if our waiter was still working or on break. Sad this used to be a good place.

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