O'Charley's Restaurant & Bar

Had order the ribs and the pork chop plate with mashed potatoes and steam broccoli. The ribs and the pork chop were not fresh. It was tough, and the server acknowledged that normally, they are supposed to fall off the bones. This time, it wasn't doing that, and you had to cut it with a knife, which made much it harder to do because they were stuff. The manager only took a little off the ticket instead of coming and acknowledged that the service off the food was awful. I wish I had taken pictures like I normally do. But I don't think I'm going back to this place again.

Bad company. All O'Charley's will be out of business in 6 months and good riddance. Terrible food, terrible morale, terrible working practices. The GM Trish was sweet though.

I haven't been here since before the pandemic. I was excited to be back, but alas. The disappointment was palpable. Gone are the scrumptious flavors. I ate because I was hungry. The "gravy" was sad. The saddest part was that I came for the pie, having missed free pie on Wednesday. I couldn't eat the peach cobbler. It was canned peaches, no seasons, under store bought cooked crust. It tasted and smelled of vanilla. The staff was very friendly and accommodating... (Is that the correct word?) I don't enjoy giving negative reviews. My heart is sad because I won't return. We actually spoke about the cost of coming here before we made the decision to eat here. So, $55 later, I am sad I came. It would have been better to have lived with the memory of what it used to be.

It can be taught to your employees a different of charlie's a total different experience. Thanks for your answer.

Disappointed! Not Returning