Super nice people. Good coffee. Nice place.
Sweet design on the hot chocolate.
Ordered 2 coffees, a bagel and a wrap. The cashier (rather unfriendly) informs me it will be 10 minutes for the wrap. No problem, assuming I will have my coffee to sip while waiting. I wait patiently 10+ minutes for the coffee. They serve several other customers still not a hint that I will have my coffee. I finally ask for my coffee and she acts surprised and a bit put off by my “request”but serves my coffee. The wrap and bagel are finally finished. She essentially throws my bag on the counter. Second coffee no where in sight. I wait for her to appear again and when she does she says “your wrap is there.” I say “what about my other coffee?” She says “oh, yes you did”. Clearly not remembering my simple order and again with an attitude and no apology.
After all of that, the wrap was not very good.
I really don’t mind people forgetting or making mistakes. It happens, but have some grace and hubris. Don’t make me feel like I am somehow imposing upon you.
Horrible customer service. Expensive.
Very cute, good variety, coffee is fresh and delicious