Ocean Harbor

Went here for lunch Thursday before heading to the flower show based on the reviews. It was a big disappointment. It was like we were basically invisible. A couple of ladies had carts with hardly anything on them and another lady just walked around from table to table with a PLATE of steamed rice noodles. We ended up ordering from the menu and we had to actually raise our hands to get staff’s attention after sitting there 10 minutes waiting for her to come back and take our orders. The food came fairly quick but they didn’t bring any rice to go with it and we had to ask for that as well. To be clear there were hardly any customers at the time. It felt like we were bothering them being there. They only came once to refill our tea (again after raising our hands to get their attention). Big fail on customer service overall. We won’t be going back.

I had a bad experience here when the waitress ran into me with the bill on her hand, she put it straight to my face and literally asked for more tips. I did tip her, but she still asked for more. This is very unacceptable. I will not be back here. They should put the sign for minimum tip if they are craving for tip that much. I feel like I just get robbed at restaurant.

The head waitress litterally stopped us from leaving to demand more tip, waving the bill from her hand into our face. Completely unacceptable given no signs posted anywhere for minimum tip. Would give 0 stars for service if I could. Will not come back even though food is decent.

We dined here for lunch and we had a delightful experience! ! The service was excellent- within 10 seconds of sitting down to our table, the restaurant staff appeared with multiple dim sum carts. There were myriad choices, but we ended up choosing the crystal shrimp dumplings, regular shrimp dumplings, chicken buns, fried shrimp balls, fried wonton, and a hot rice soup. The food was fresh, appealing to the eye, and just scrumptious. The atmosphere was authentic, welcoming, and friendly. The cost was $38 for 3 people which is one more reason we will definitely be going back to Ocean Harbor on a regular basis!

Horrible service, asked for water twice & they never gave it to us. Food was subpar at best. One of the workers chased us out asking for our tip when we did not enjoy our food & received little to no service. Do NOT eat here. I recommend China Gourmet in the northeast or the Grand Palace in South Philly instead.

Love the food! Amazing

The best authentic cart-serving dim sum anywhere I've ever had this cuisine. I can't believe how juicy and tender their meatballs are! I was salivating just watching the server pour the finishing touch of sauce on top just before serving it to us. I loved everything that we got, which included the chicken feet! I never thought I would want to try it, but there it was, and it was way better than I ever imagined. Literally everything was so scrumptious. It seemed like every item was marked as a large item, which felt just slightly scammy since we could see some of the baskets were smaller. Still, it's so popular that a line was out the door! Would come here every time I'm in Philly. Parking: The EZ parking lot we used was located on 9th Street a few blocks away, and you must prepay for it, at least 2 hours. Has electric vehicle charging