I’ve been coming to this place 10+ years when visiting NYC. Food has always been great, but the overall quality of the restaurant has degraded over the years. The staff is rude and the service is slow. They previously used to do table service, but now they only have 2 staff doing everything at the bar which are not able to cover for all clients during peak hours. The food is always good but I was highly disappointed as I had to wait 27 minutes for them to bring a sandwich for which I already had queued 5 minutes to order.
明显的歧视,面包是焦黑的,巧克力很重的扔在桌子上飞溅出来也不处理,非常不推荐。
Staff were incredibly rude. I just attempted to double-check the price of a coffee and the service staff member yelled at us on top of her voice. Her voice was so loud and insulting that it made us feel like I was hard at hearing. As consumers, should I not have the right to verify the price? Furthermore, when I asked for napkins, the same service staff member was refused to give me any, and it took another staff member to hand it to me. As it turns out, it was a few minutes away from thier closing time, so perhaps that shows why the service staff showed such an atrocious attitude. Definitely do not recommend!
I ordered a mozzarella, tomato and Pesto Ciabata that had no Pesto in. Mozzarella was tasteless so a tomato ciabatta is what came. I asked for a Americano and got a filter coffee. Service was terrible. If you don’t want to do the work at least don’t show your customers
Jeez I guess the cashier girl was having a bad day or something... She didn't even look me in the eye. Not a very smart thing to do in life in general.
Awesome sandwiches, salad and mozzarella bar.
Nice restaurant. Good food.