Oakland Tea House

After eating here several times, my most recent experience was my last at this restaurant, because I've had enough. Coming from someone who worked years at a mom and pop restaurant, I'm not impatient when dining out, as I can understand the stress behind the scenes. I can forgive the slower service here, (from 15 minutes waiting to place an order to probably 40+ minutes until you actually get your order) because it's just two people working the counter, takeout, serving, and kitchen. I'd advise against going at peak meal times or with a large group. They cannot handle consistent traffic with walk-ins and takeout orders combined, with just two people working. And definitely don't come here if you're hangry, because you'll only get exponentially hangrier. If it's your first time visiting, the ordering process is confusing. From the moment you walk in, you don't know if you order at the counter or if you sit down first. With that said, the attitude from the woman at the counter is unacceptable. It's not even about customer service at this point. I don't expect constant smiles or warmth, but I do expect to be treated like a person. Expect to stand at the counter with your order sheet while she ignores you for who knows how long, while she's cheerily making small talk with the customers that are leaving or picking up their takeout order. At my most recent visit, after standing waiting for some time, I tried to go to my table to wait. She raised her voice at me and condescendingly scolded me with "HEY, HELLO!! Come back here." Excuse me? Since when did I become a child waiting in time-out; I thought I was waiting to place an order? Really leaves a bad taste in your mouth. The food itself is okay. It's cozy like what your grandma would make. However, each time I've had the milk tea here, it's tasted different, with the last time being too milky and watery, and no tea flavor whatsoever. I'm all for supporting local AAPI businesses and local businesses in general, but my patience has run its course with this one. Seeing all the positive reviews here, maybe I've been catching them at the wrong time or day? Who knows, but I hope others will have better experiences than I did.

This was an amazing find for our family. The food was delicious and completely authentic in taste and ingredients. We drove over one hour to try it out and it was worth it. We look forward to going back!

Oakland Tea House offers a delightful culinary experience with a diverse menu and cozy ambiance. The fusion of flavors in their dishes and the extensive tea selection make it a charming spot for both casual gatherings and intimate dining.

The restaurant is clean and the service was great. The food was okay. The salted chicken tasted better with the sauces. The dumplings were bland. I've had better. The teriyaki gua bao was good.

Best taiwanese food around this area! Also owner is very friendly and family friendly. Menu is not expansive but good options. It’s self service and you pay first but I don’t mind. Sometimes they don’t have certain things on the menu and it can be annoying or that they are randomly closed but you can call beforehand to check.

Visited Oakland Tea House tonight for dinner with the entire family. Amazing food!!! We ordered the Dan Dan Noodles, pork belly and rice, Spicy Beef and Tofu, Beef in Noodle soup (beef was cooked perfectly ) and crispy chicken. SO good. The shrimp wontons were especially delicious and the pork pastries were The owners are incredibly welcoming and hospitable. Ask them what their specials are. 100% coming here again.

Really nice restaurant Taiwanese!!! We had a good recommendation in our first visit; dumplings, tea and rice… we come back!!

Delicious food and good service.

First time visiting this place, and the food was amazing! I will be back soon to try new dishes.