We were excited to see NY style pizza nearby so I called and ordered pick up. When I got there a dog had run out of the kitchen. The woman claimed the dog would only run straight to the back, but the dog was prancing around the kitchen right in front of me. I told them nevermind, I don't want my order and walked out. The lady followed me and starting yelling while my husband and kids were waiting in the car and flipped us off. No offense to dog lovers, but I don't want to eat were they let animals in the kitchen.
My apologies NY City Pizza!! I have been doing business with NY for over a decade simply because their product is personal, homemade including the handmade crust. I recently stopped to pick up my order, stepped to my car leaving the door ajar, immediately returning. Apparently, my Federally Registered Service Dog, all of 6# in the waiting room, caused a problem with the owners, as a patron rushed in/out ranting and raving across the parking lot, not knowing the facts, leaving an unpaid $30.00 bill, due to our presence in the waiting room area. The dog and I cannot be denied access under the laws. The counter attendant certainly didn't offer any hand signals!! I did pay the bill... As usual, dinner was delicious!
Horrible customer service we got the meat lovers king Kong pizza. We even got any extra topping. We thought the sausage had a funny taste didn't like it. We usually like sausage on pizza. Called them and and asked if any way they can remake the pizza without sausage the man said no lose money not my fault your problem. No trying to fix it at all it was a $60.00 dollar order we had to pick the sausage off. We were not asking for money back. Don't go here.
Great pizza! It can get floppy in the middle, so if you aren't a fan, not the place for you. But we absolutely love ordering from here. The Mexican pizza is my boyfriend's favorite. I love their flavors. Highly recommend.
Got welcomed by employees dog. This is a food establishment. NOT PETS. I don't want to hear, service dog.
The pizza was mediocre at best. The crust was thin and wet. I included instructions on what to leave out and it was ignored. I won’t be back here.
Fake pictures. You don’t have mozzarella balls. You don’t have basil. You don’t have margarita. You don’t have Neapolitan. take the pictures on your online platforms down. False advertising scammers. Boooooo