Never go wrong with Novikov Asian cuisine Edamame, Duck salad, Kimchi wagyu and Tiramisu MY FAVORITE
We tried the Asian version and let's start with the positives. Food was great, amazing quality. We tried a variety of meals, sushi, dumplings, rice bowls, black cod, fried chicken and they were mostly great. You pay what you get, which is good food with research behind, so price is not in itself a problem, although the minimum spending of £80 is high and it can just make you buy plenty of things which you might not end up eating if your hunger runs out so it can be a waste. Waiting times were also very short, which was pleasing. Onto the negatives...when I go to a luxury restaurant, I expect great service. It was so chaotic, we had 4-5 waiters taking care of the table at the same time, some very nice, but not particularly skilled. There were quite a few blunders, including consistent spilling of liquids. They never left us alone for a second, they were always on to check if they could take away anything, which gets uncomfortable at times because you feel like you are consistently interrupted during a conversation. At times there were about 15 waiters moving around in the room which just gave the impression of such a frenetic environment where nobody knew what their role was. The place was quite empty when we moved in, yet they positioned us in between other clients, which with the tables really close together, again is quite uncomfortable. Finally, the seat was so uncomfortable. Sitting on the bench is such a no, make sure you manage to get two chairs if you can!
Great food, but chaotic service management. At the start it took 20 minutes until the waiter returned to take our order. After our meal we are given the dessert menu and made our choices but the waiter tell us they need the table and there is no time for the dessert. Then he goes to check with the reception and returns to tells us we can have dessert but that moment his colleague from the reception waves at him to change her mind yet again. Overall, made us feel irrelevant to them.