Ordered a sandwich and large caramel latte. Sandwich came out quick, but when my coffee was done, I noticed it was a small iced cold brew, nothing close to what I ordered. When I said what I actually ordered, the girl who took my order said “no, you said cold brew”. When I was ordering originally, she was also training someone behind her and kept having me wait so she could walk her through something. Apparently she wasn’t paying attention to my order. Instead of owning her mistake, remaking what I ordered, and got me on my way, she told me that what I wanted was $5.95. I was surprised that she wanted me to pay full price for what I wanted on top of a drink I didn’t want. The drink should have been covered. “Ok, can you please credit the cost of what I got?” After a minute of figuring out how to fix it, she got her manager, and then remade my drink. I had to pay an additional $2 for her mistake and as someone who has a decade of customer service experience, she has a lot to learn.
Excellent bagels with a wide variety of food items and drinks . They have self-service pump coffee that's pretty good. My favorite local place for Blueberry bagels! -Fuse Henry
Always friendly service, delicious and real bagels. Can be very noisy at times.
Turkey, chorizo and avocado bagels are the BEST! WISH I CAN TAKE YOU WITH YOU TO NEW MEXICO
Want to wait an hour for a delicious bagel when your literally the only customer yet their is over 6 employees plus the owner on site? Well your in for a treat.
Best bagels in California
Been coming here for years. Quality has not changed. Well worth a try.