New World Chinese Restaurant

Good food n fast delivery service Only thing is that the prices r high

Good Chinese food spot. Good portions. Delicious food. Love their fried chicken and pork fried rice. Their wonton soup is also good and the fried chips that come with are always fresh.

Rude and poor customer service. Order at your own risk! I'll explain why. I used to order here all of the time, spending anywhere from 40.00 to 70.00 an order for my family of 5. And I never had an issue except that they never bring my food up to my door even though I tipped Everytime and the food was mediocre. However, about 4 weeks ago I made a small order of chicken wings with french fries and 3 vegetable egg rolls. They took over an hour to deliver, I had to call 2x. The order was missing a vegetable roll. So I called in, and was transfered to a manager, (which I didn't know they had) and I was ASKED if I would like a refund or for it to be delivered, before making a decision, I ASKED, were there more deliveries in my area, the manager politely said yes, so I said ok it can be delivered. I said thank and ended the call. The lady who answers the phones and takes the orders calls me 3 mins later, and TOLD me to check the bag because the driver said there were 3 rolls. I did check. The order wasn't big. I could tell there was one missing. So she said she will deliver it next order. My sister then took the phone and explained the situation again, and basically the lady called us a liar. The order was about 10 to 13 dollars, what are we lying about. So after an argument was had, the call ended, and the egg roll was delivered, which I wasn't expecting because the lady was refusing to refund or have it delivered. So today I called to get a delivery, and she told me no delivery only pickup. I asked what time will delivery resume, she said to me delivery isn't for me because I'm a liar. To gain clarification, I asked her again, are you telling me you're not going to deliver to me because you think I lied about an egg roll? She said yes. And I then hung up on her. This lady is making the restaurant look bad because of poor customer service. If I spoke to the manager and the manager offered me a refund or a delivery, why would this worker challenge that and then hold a grudge over their mistake? Further more how would the delivery driver know what was in my bag? Was his dirty hands handling my food? Never again would I order from them! And I'm telling everyone watching, to not order from them because you as the customer would be wrong on your disputes and then they'll try to "punish you" by not delivering. When in reality, the punishment is on them because they lost a customer who was spending a lot of money in there restaurant.

Best Chinese take out place in Southern Yonkers

Ordered 1rst time and taste old the fries have no flavor of freshly fried fries green plantains taste old like from 2 days ago yuck