Nespresso Boutique Topanga

Meh. Confusing place and hard to find what you're looking for. Sales lady behind the big counter was less than friendly. As I heard someone say, this is not a real store. It's a Lego model of a store. Won't be back.

Long wait time; lots of staff working but system seems extremely inefficient. Line just doesn’t move. Computer system seems to be having a lot of issues as well

Shoutout to staff Carolina who was very patient and helpful with my endless questions at Nespresso! She was awesome.

Ask for August!

Best shopping store

This store doesnt offer buy online and pick up in-store. I guess they havent caught up to this service in 2023. 2-stars just for existing in the mall.

We had finally made the decision to get an espresso machine, and I’m so happy we did. We were able to go an hour before closing, and we were helped by someone by the name of Liz. She was super helpful and knowledgeable of each machine, and cautious that we have a two year old . So she recommended a machine that would be more safer around kids in case they touch it! She is very sweet, and even stayed a little bit after closing to make sure we had everything we needed. I couldn’t be more grateful for an employee like her ! Thanks again Liz!

I used to like this store, but the women manager who has an English accent rolled her eyes when I wanted a sample. ROLLED HER EYES! I don't recommend coming here if you want a quality service. Nespresso, if you don't want people to ask for samples don't offer a sample coffee bar in your coffee shop. Or retrain your managers please. The rest of the staff were quite pleasant and polite. I won't be coming back here if I see her in the store though.

Friendly and helpful staff