Nespresso Boutique Bloomingdale's San Diego

The coffee is so good and fun.

Excellent service by Karolina, kind and knowledgable. Great product and even better service.

Ok

Bad experience purchasing pods today at the Nespresso boutique on the 3rd floor of Bloomingdale’s. Not sure why the free sample can not have water added like offered at literally every every other nespresso boutique. Instead insisting that the “free” sample can only be an espresso shot and that they are not a coffee shop. I can only assume that no fault of her own, sales associate Dahmar was subjected to inadequate training by Bloomingdale’s or it’s a long standing policy by Nespresso that most employees at other locations chose to ignore. Would not be surprising given that Nespresso’s parent company Nestle has a CEO famously quoted as saying “Water is not a human right.” While minor, I hope other locations in the San Diego service have better sample service in line with other nespresso boutiques or alternatively there’s purchasing the Pete’s pods from Costco.

Total Disapointment. They took away Nespresso Boutique. Just have a couple stations of Old coffe machines models.

Horrible experience no customer service. I rather go to UTC.

Today, my 80-year-old father went in to lool for a certain type of coffee and he was HORRIBLY MISTREATED. I live very far from him but I would have driven over there, if it were possible to catch the same employee and make a formal complaint about her in-person! Instead, I have made an official complaint with Nespresso, by phone. The sales girl was AWFUL! She mistreated an elderly man. It is sickening. I was almost in tears to hear how he was treated. I was told by Nespresso that this experience was not normal for their company and is unacceptable. After being told what happened, they acknowledged one should NEVER be treated this way... It wad very bad.

It’s like pulling teeth to get them to speak about promotions. Service is horrible and unwelcoming

Been going to this store for over 3 years great customer service, very helpful & knowledgeable of their coffee products

I love this Nespresso location! Claudia is so sweet & kind and she always gives me the best pod recommendations. I was able to sample the Vivida flavor and it did not disappoint. I am looking forward to my next restocking trip.