Stopped by while I was out running errands to pick up a half dozen bagels only. After waiting 10 minutes behind the people in front of me to figure out the kiosk, it took the kitchen 10 more minutes to put my bagels in a bag. I see now pre-ordering is the play because they have high demand on weekends but I saw at least 5 employees chatting/not prepping orders and people who ordered toasted bagels with cream cheese after me got theirs before the staff realized they needed to bag mine. To top it off, the bagels are nothing special, don’t have the good malty flavor or chewy texture you want in a bagel - tasted like regular bread with seeds on it. I’ll skip the nuisance of preordering and long wait times to find a good bagel elsewhere