Nekter Juice Bar

Saturday morning, line out the door and they only have 2 people trying to serve both in-store and online orders!

The service was terrible. Order drinks online and then they never made the order because they were messing around in the back. Then we ordered tajin pineapple and cucumber. They only gave us cucumber and when we asked them about it they told us they didn’t have pineapple. They should have told us they didn’t have pineapple when we ordered it. Also, they didn’t even refund us. We will definitely not be coming back to this location.

The service was really good and the employees are super nice!!! The fruit was very good. The place is very pretty and welcoming. My only complaint is the acai is kind of tasteless.

Stay far away from this place. Music was blaring! I couldn’t hear anything. They made my bowl wrong, but I ate it anyway. They seemed to bothered. Then again they’re rich teens working there. Who don’t care or have any clue about customer service. They’re customers are rude too, lots of coto housewives with no manners. I don’t care about getting it fixed. The only way to fix this is take your money and go next door to Boba Time, you’ll pay an extra $3, but I’m serious when I say they are way better and worth it.

Love the pb&j parfait. Pretty busy location so there's a wait, but centrally located & easy to get in/out.

Been there couple of times, just one occasion the smoothies were so tasteless but all the others were a delight. I could recommend to try it before stepping out just in case the flavors disappoint and you can have the opportunity to address it friendly with the staff. I mean we all make mistakes so no big deal. In case you enjoy your smoothie inside other thing to mention is 3 different times there were this stinky bleach smell around very unpleasant to stay, (I mean I’m grateful that the place is disinfected and take good care but that was just too much bleach so use the correct dosage).

You will see quite a few poor reviews on here due to customer service and sad to say it’s still very poor. You will likely walk in and have to wait for the employees to stop talking to their friends who popped in to say hi before getting your order taken. My wife and I always ask to make our shakes extra thick but it NEVER happens. If you take time to let them know they look at you like you are an inconvenience. You’re better off going to the location off Lake Forest from my experience.

Ordered thru the nektar app, the staff didn't read all the details. After I spoke with them, they prepare everything again with no excuse. But they didn't read the details again. Waste of my time