Nekter Juice Bar

My SMOOTHIE was the consistency of water and was 90% coconut water. And at TEN dollars? Never again. Especially since all their cutting boards are covered in black mold and the guy working wasn't disinfecting them, he just rubbed them with a dry paper towel. It's no wonder they're always empty. Everyone told me not to go here, but I really wanted a smoothie, and now I see why everyone jumps on the frozen refresher at starbucks bandwagon instead of this atrocious place. The WORST smoothie I've ever had, should have ordered a juice and seen if it would be thicker than this monstrosity I was given. Don't walk, run to anywhere else if you want a smoothie. Avoid here at all costs

Overall pretty bad experience similar to other reviews, however I really can’t blame the staff as much since they tried to be helpful despite managers requests. I ordered a bowl and it came out half the size, watery, and poorly made. I was told that the bowl size is all they had, yet the manager insists they use a smaller bowl and charge the same price. Not cool… We also ordered a juice and it came out 3/4 full and didn’t taste at all what it’s supposed to. I wish the manager was there so we could share our experience.

Good customer service and good smoothies. The staff is really nice

If I could give this zero stars I would have done that. This place is TERRIBLE. The manager was training someone as I ordered my smoothie and TRIED to seem sweet, even though she was really passive aggressive. She made me uncomfortable by leaning over the table and teaching the soon to be worker to “always check” when they pay. And omg it was so bad. They were leaning over and looking at me dead in the eye when it asked for a tip. I had ordered a chocolate peanut butter which I have ordered a lot in Dana point, AND LET ME JUST TELL YOU, it tasted or looked nothing like it. I went back in after literally waiting 30 minutes for a damn smoothie and I showed her the pic and she literally went “every location makes it different.” Like NO. If I go to Starbucks and ask for a drink it should taste the same as the one a mile away no matter what. Here is a picture of the comparison from the Dana Point one to this location. Btw if you are the manager reading this, work on your location cus this isn’t the first time it’s happened.

Ordered a chocolate peanut butter smoothie. It was slow and there were only about 4 orders in front of me. After waiting for 20 minutes the employee came up to me and apologized because they were out of peanut butter. He substituted almond butter. The smoothie was not awesome, bland, I could just make out the taste of chocolate, but that was it. The employees seemed like they would much rather be doing anything else than what they were doing. I definitely expected a lot more for a $9 smoothie.

This location has a huge problem. Takes 20- 30 mins to get a smoothie. They have one employee working most of the time. That's why they are loosing a lot of business. Terrible ownership in my opinion.

PLEASE LISTEN TO THE REVIEWS. You are WASTING your time to come here. I love Nékter but this one has failed me more than I can count. It takes about more than 30min to get your order even if you order ahead. This is the closest and the most convenient location to me but I think I rather go to the other location to save time. I also tried to order a $25 giftcard (it’s not my first time) to get a $5 bonus card. And the manager told me that i have to buy four $25 giftcard to get $5. Eh? That’s $100 and they have a $20 giftcard bonus for that. With all the Nekter I’ve visited, there are always 2 employees present. This is a managerial issue. I feel bad for the employee doing the best she can do serve the customers.

This location does not accept currency in the form of cash. This is un-American.

very bad service, the young girl does not respond to customers at all